Privacy Policy

At duralisnoa.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, interact with our services, or make a purchase from us. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

Personal Information You Provide

Full name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely via third-party platforms — we do not store payment card data)
Order history and inquiry records
Any information you submit when contacting customer service

Automatically Collected Information

IP address
Device type and operating system
Browser type
Website usage data and page interactions
Cookies and tracking technology data

This data helps us understand how customers use our website so we can enhance performance and improve user experience.

2. How We Use Your Information

Your information is collected and used to:

Process orders and complete payments
Ship products and provide delivery updates
Communicate with you regarding purchases or inquiries
Provide customer service and post-sale support
Improve our website design, functionality, and product offerings
Send promotional communications (only when you have opted in)
Prevent fraud and ensure website security
Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We only share your data when necessary to operate our business, including with:

Payment processors such as PayPal, Stripe, or other authorized gateways
Shipping carriers and logistics providers
Website hosting and analytics services
Customer communication platforms

All third-party partners are contractually obligated to protect your information and use it solely for operational purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

Remember user preferences
Improve website speed and functionality
Analyze site traffic and performance
Tailor marketing content and recommendations

You can disable cookies through your browser settings at any time; however, disabling them may affect website performance and features.

5. Data Security

We take reasonable organizational and technical measures to protect your personal data against unauthorized access, misuse, alteration, or loss. These safeguards include secure servers, encrypted transmission protocols, and restricted data access within our operational systems.

While we work diligently to protect your data, no system can guarantee complete security. Therefore, we cannot guarantee absolute protection from all risks.

6. Data Retention

Your personal information is retained only for as long as necessary to:

Fulfill business operations
Maintain order records
Meet legal and regulatory obligations

If you request deletion of your data, we will comply unless retention is required by law.

7. Your Rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete data
Request deletion of your data (where legally permitted)
Opt out of promotional emails at any time
Request restriction of certain data processing activities

To exercise your rights, please contact us directly using the details below.

8. International Data Transfers

Since we serve customers globally, your information may be transferred to, processed, and stored in countries outside your region of residence. All data transfers follow international privacy standards to ensure security and lawful handling.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect or process personal information from minors. If we become aware that such data has been collected, we will promptly take steps to delete it.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services signifies your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us directly:

Website: www.duralisnoa.com
Email: yuhangtrading@hotmail.com
Phone: +86 18658171842

Privacy policy